Family in Magic Kingdom
  • On Mar 7, 2023
    Laura from Nottingham Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I still use the disability services if I bought my Disney World tickets from a different website?

    Hiya, Laura! Welcome to planDisney, where we love helping our fellow Guests plan their magical Disney vacations. Thank you so much for stopping by with your question!

    I'm happy to report that the Walt Disney World Resort offers the Disability Access Service (DAS) to all Guests who need it, regardless of where they purchased their Theme Park tickets. All you need to do is make sure that you're able to link your tickets to your My Disney Experience account and make your Park Pass reservations! Once you've followed those steps, you'll be good to go and you won't need to worry about anything else.

    Laura, now that we've clarified that, you need to keep in mind that you'll need to request the Service in person at any Guest Relations location throughout the Resort as soon as you're in Orlando. You will have to speak to a friendly Cast Member about your particular ailments, and they'll determine whether or not the service might benefit you. However, if the DAS isn't for you, the Cast Member will let you know what your options are. What I can promise you is that you'll be well taken care of!

    I hope this helps, Laura. If you have any other questions about the DAS or anything else regarding your upcoming vacation, please don't hesitate to reach back out to us. We're always available and more than happy to help!

    Warm hugs,

    Ana Paula
thumbnail image for Ana Paula

Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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