Man in wheel chair getting off Expedition Everest
  • On Oct 18, 2021
    Jorge from IL Asked

    I have a disability which makes it hard for me to walk long distance or stand for very long. I plan on renting a wheel chair for my visit in December. Is there something I need to bring, like a doctors note? Do you accommodate people with disabilities?

    Hey there, Jorge! 

    You came to the right place. I would love to help you make your experience at Walt Disney World Resort as magical as possible. 

    You see, I have a few members of my family who have mobility disabilities. Like you, while they are mostly okay every day, they struggle with standing for a period of time or walking long distances. 

    First, I want to put your mind at ease. Walt Disney World resort makes so many accommodations for people with all types of disabilities, including mobility disabilities

    You can rent a wheelchair or an ECV (what Disney calls a scooter) either inside the theme parks, or through a third-party company.

    If you are planning on just spending the day at the parks, I recommend that you rent an ECV once you arrive. These rentals can not be pre-booked, but they are generally plentiful, especially if you go in the morning. You do not need to provide any sort of proof of need or doctor's note. 

    The one thing that you will want to know is that these ECVs can not leave the parks. So while you will have it in the park, if you need some assistance walking from your car to the parks, you will need to let a parking attendant know and they will be able to provide you with a courtesy wheelchair to get you to the gates. 

    Now, Jorge, while renting an ECV in the parks may work for some, I find that it is not the best option for my family. I prefer to have an ECV dropped off at our Walt Disney World Resort hotel. This way my family can come and go as we please, simply bringing the ECV with us. All transportation around Walt Disney World Resort, including the busses, monorail, and the Disney Skyliner, are ECV-friendly, so getting to the parks is no problem. I also find that at the end of the long day, the last thing that my family members feel up to doing is returning their scooter and walking. 

    You will find no shortage of third-party companies in the Orlando area, but ScooterBug is the Disney Featured Provider and the only company allowed to drop off you scooter without you present. 

    Jorge, did you know that you can bring your ECV or wheelchair in line with you? It's true! On some rides, you can even stay on your ECV while it is loaded into the ride vehicle. Other rides, like thrill rides, will require you to transfer, but you can usually bring your ECV right up to the point where you get on the ride. This I so helpful when it comes to avoiding standing in long lines. Additionally most shows have dedicated ECV viewing locations. Simply ask a Cast Member for details. 

    I just know that you will have a magical time, Jorge.

    See you real soon!

    Sarah B. 
thumbnail image for Sarah

Meet the Panelist: Sarah, Georgia

Hi There! I’m Sarah from Atlanta, GA. Together, my Disney-loving husband and I have two amazing kids and love nothing more than running away to the Walt Disney World Resort every chance that we get. When we are not wandering around the resorts, we love to indulge our sweet tooth with all the snacks we can find. I am passionate about making sure the magic reaches kids of all ages, from the smallest to the biggest, because we are all kids at Walt Disney World! Learn More About Sarah

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