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  • On May 17, 2022
    Maureen from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How does the disability access pass and genie+ work?

    Hiya, Maureen, and welcome to planDisney

    I’m excited to help you plan for your upcoming visit to the Happiest Place on Earth! I’m happy to report that you can use Disability Access Service (DAS) in conjunction with Disney Genie+ Service. Both of these services can be accessed from the convenience of your mobile device, using the Disneyland app. A friend of mine recently used both of these services in tandem during her day at the Disneyland Park, and she was very impressed with the number of attractions her family was able to experience, and how much easier the process was for her mom, who qualified for DAS.

    With DAS, you can use the new DAS Advance program to pre-register online with a live video chat as early as 30 days in advance of your visit, and no less than two days before. So, your June visit is within this window if you’d like to register ahead of time. During your registration chat, you’ll have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your day. If you aren’t able to register for DAS before your visit, you can also register at the Disneyland Resort upon arrival at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or any Guest Information location. Once you've arrived in the parks, you can hold one DAS return time at a time, though this won't interfere with your Disney Genie+ selections.

    As for Disney Genie+, you can either add it to your theme park ticket during your ticket transaction on Disneyland.com, or you can add it on a daily basis on the Disneyland app as soon as you enter either of the theme parks. While DAS is a free service, Genie+ does have a cost per Guest. Once your transaction is complete, you can go ahead and book your first Lightning Lane. You’ll be able to choose from about 18 attractions between the two theme parks, if you have Park Hopper tickets. Just keep in mind that you won’t be able to “hop” to the other park until after 1:00 PM. 

    Also, there are currently three attractions not included in Genie+, including Star Wars: Rise of the Resistance, WEB SLINGERS: A Spider-Man Adventure, and Radiator Springs Racers. These attractions can be purchased as Individual Lightning Lanes, or you can access them using DAS.

    Last but not least, don’t forget about my favorite perk of Disney Genie+ -- unlimited downloads of your Disney PhotoPass photos! Keep an eye out for PhotoPass opportunities on select attractions and at dining locations, too. 

    I hope this information helps you prepare for your visit, Maureen! Please stop back with any additional questions… we’re all EARs!

    See ya' real soon,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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