Little girls shopping; holding hands
  • On Dec 27, 2023
    Nissa from TN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Will direct to room shopping of souvenirs come back in 2024? That was one of the perks we loved with staying on property.

    Hiya Nissa,

    Welcome to planDisney! Whenever I visit Walt Disney World Resort, I pack an extra bag or suitcase. I have a weakness for Orange Bird and Princess and the Frog merchandise, so I like to ensure I don’t have to leave anything behind.

    One of my favorite parts of shopping was the merchandise delivery service to my Walt Disney World Resort Collection Hotel. Unfortunately, this service and the merchandise pick-up service were discontinued in 2020 and haven’t yet returned. We haven’t heard any rumblings that it will return in 2024, but I wouldn’t lose hope, Nissa. There are no guarantees, but not too long ago, I told Guests that I didn’t know if the dining plans would be returning, and now it is returning in less than two weeks.

    Before I let you go, Nissa, I recommend renting a locker if you want to save yourself from carrying around your souvenirs at the Theme Parks. If I plan on purchasing a lot, I grab a locker earlier in the day and drop off my purchases throughout the day. Then, when I’m ready to head out for the day, I swing by my locker and grab everything before heading back to my resort hotel. It isn’t the same as the merchandise delivery service, but it enables you to enjoy your day without carrying bags all day. Please come back and see us if you need anything.

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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