Mother and son on Carousel
  • On Sep 24, 2021
    Alycia from KY Asked

    My dining window opened today but it’s not showing my days available for the week. They’re grayed out

    Hi Alycia,

    Welcome to planDisney! 

    Hooray for dining reservations! I am so happy to see you trying to make those right when your reservation window opens. When this has happened to me in the past, I had to log out of My Disney Experience and log back into the system. Most of the time, that has corrected my problem. I would also suggest that you check to make sure your resort hotel or vacation package is linked in your My Disney Experience account. I have also noticed that sometimes I have difficulty with the My Disney Experience Mobile App so I switch to the web- based search tool and vice versa. If I have problems with the web-based search, I switch to the mobile app.

    If you try these strategies and still cannot make reservations, I suggest that you contact a Cast Member by phone. They should be able to help you problem-solve this issue. I hope you take some time to review other dining opportunities. The Magic Kingdom 50th Fireworks Dessert Parties would definitely add some sparkle to your visit. My family also enjoys adding on other experiences from the Enchanting Extras Collection.

    Alycia, as you plan those dining experiences, be sure to take look at the menus. Just click on the home page of each restaurant and View Menu. From there, you should be able to see pricing in addition to food options. We use the pricing to estimate our food costs for the entire trip. And, once you arrive, be sure to use Mobile Dine Check-in through the My Disney Experience Mobile App. Sending you lots of planning pixie dust trusting that you will get those dining reservations made!

    Magic and memories,
    Donyell




thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

Related Video

  • thumbnail image for Mobile Order Dining

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.