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  • On Jan 8, 2022
    Marcie from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to make a dining reservation for the character breakfast at Aluani. I keep getting redirected to link my reservation. I have already made the reservation in the system and am logged in. When I go to link it anyway it just loads a blank screen.

    Aloha Marcie!

    Welcome back to planDisney.  It sounds like an exciting adventure awaits you during your upcoming stay at Aulani, A Disney Resort & Spa! While Aulani is one of the few Disney Vacation Club Resorts that I haven't gotten to visit yet, I'm already dreaming up activities for my family to enjoy on a future trip.  How exciting that you'll soon be getting to experience the magic of this tropical Resort in just a few short weeks!

    If I understand you correctly, it sounds like you're unable to view a dining reservation you've already made.  I'm sorry that you're having trouble –– I know how frustrating that can be and I'm happy to suggest a few things that might help solve your problem. First, I would suggest checking to make sure that you're logging in to the Disney account that the reservation was made under (this might sound silly, but I once mistakenly booked a dining reservation under my husband's account and it took a long time for me to solve the problem).  If you're still having problems viewing or linking your reservation after confirming your account information, I recommend calling Aulani Guest Services at (866) 443-4763 between 9:00 AM and 9:00 PM PST to speak with a Cast Member who can further assist you with your problem.  I'm confident that they can help find a speedy solution so you can get back to planning all the exciting adventures that await you on your trip to Aulani!

    Thanks for bringing your question to planDisney, Marcie.  I hope you and your 'Ohana have a wonderful time during your upcoming vacation!

    Wishing You a Magical Day,
    Amy



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Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
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