Hi Elodie! Welcome to planDisney.
The countdown is dwindling away to the whole gang arriving at
The World's Most Magical Place on Earth. Create your own group scavenger hunt finding the
Disney Fab 50 Character Collection golden statues at all four theme parks. They make fun photo backgrounds to share with family back home.
Gawrsh! Let's talk about Disney Bands and MagicBands. First, they are the same product, but identified differently. Disney Bands for guest located outside of the United States. MagicBands for the United States guests.
Now, unfortunately, I need to cover an ongoing issue for Canadian guests and a glitch in the ordering system still being worked on by Disney. I believe you were directed to ShopDisney by mistake and ordered Disney Bands. Those bands cannot be delivered to Canadian addresses. If for some reason you had a United States address in the system, you would receive an email directing you to pick up your Disney Bands at the resort upon arrival. Otherwise, you will need to purchase your bands once you are at Walt Disney World Resort. I am very sorry for the mix up. For further assistance please call the
My Disney Experience and MagicBands Help Center.
If you have any issues upon arrival, please see a Cast Member at your resort or at
Guest Relations at the theme parks. Bands are available for purchase at Disney Resort Collection hotels,
Disney Springs, and the theme parks.
Keeping it Magical,
Cindy