• On Oct 15, 2021
    Sydnee from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Didn't get magic bands in the mail in time fir my trip? How do I use the fast pass system?

    Hi, there!

     Welcome to planDisney, Sydnee. It looks like your Walt Disney World Resort vacation is just hours away from starting! You must be super excited. I know I would be!

     You're going to love experiencing the Disney Resorts Collection. When you stay at a Disney Resort hotel, you stay IN the magic, even after leaving the theme parks!

     I'm sorry to hear your MagicBands didn't arrive in time. What a bummer! When you arrive at your Disney Resort hotel, take a few minutes to stop by the Front Desk. A friendly Cast Member there will gladly assist you! You'll either be issued different MagicBands or Key to the World Cards, which work much like MagicBands do. 

     To answer your second question, the FastPass+ system has recently been retired. Beginning on October 19, Guests may purchase Disney Genie+ or individual Lightning Lane selections for their theme park visits. With these purchases, you can access the Lightning Lane, what formally had been the FastPass+ queue. For entry into the Lightning Lane, you will tap your MagicBand at the touchpoint or show the Cast Member there your app purchase with the My Disney Experience mobile app. 

     Speaking of the My Disney Experience mobile app, be sure to download this handy tool before your arrival tomorrow. It's magic at your fingertips! You can use the My Disney Experience mobile app to manage your reservations, place mobile food and beverage orders at select Quick-Service dining locations, and preview your Disney PhotoPass photos. And starting on October 19, you can use the My Disney Experience mobile app to take advantage of the brand-new Disney Genie Service. This complimentary feature on the app will optimize your time and maximize your fun. What could be better than that?

     I hope this was helpful, Sydnee. I'm wishing you a magical Walt Disney World Resort vacation!

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all-things-Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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