Cinderella Castle Detail
  • On Jan 30, 2022
    Darlene from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am desperate to talk to someone in person. I have no idea how to enter the parks with the information I have on my app. Do I need a card? I am not staying on property but tickets have been purchased through AAA and I have reservations.

    Hi Darlene,
    Welcome to planDisney! We might not be face to face right now, but I'm imagining us sitting down for a cup of coffee and talking all things Disney. Are you excited about your upcoming vacation? Have you started to pack yet? I know it can be overwhelming. You know our family loves our annual trips to Walt Disney World Resort, is there anything I can help explain, like the process of getting into the theme parks? <<listening while taking a sip of coffee>> You already have your park tickets and Park Pass reservations connected to your My Disney Experience mobile app? What a pro! 

    I'll stop the role-playing, but I sincerely want you to know you're doing a great job planning your upcoming vacation. You're almost to the finish line, we just need to go over the options for getting the important information from your My Disney Experience app to the touchpoints at each park entrance. Your three options for entering the parks are a MagicBand, admission card, or a Disney MagicMobile pass. Let's dig a little deeper into each option:

    1. A MagicBand is not required but can be purchased before your trip on MagicBands are also sold at many retail stores on Disney property such as Disney Pin Traders in Disney Springs. After purchase, your MagicBand would need to be linked to your My Disney Experience account before park entry. I never wear my MagicBands outside of Disney World and would personally rather spend my souvenEAR money on a Loungefly backpack.

    2. An admission card can be obtained at any Guest Relations or ticket window outside of the theme parks. Allow extra time on your first park day for this option so you don't have to miss a minute of magic. If you happen to be at Disney Springs before your first park day, I recommend taking care of this magical business at the Disney Ticket Center. You'll need to have a photo ID and the credit card used to purchase the tickets. My 50th Anniversary Admission Card features the Fab 50 character Bo Peep and hangs proudly on my bulletin board.

    3. Available in the My Disney Experience app, the Disney MagicMobile service turns eligible iPhones, Apple Watches, or Google Pay enabled Android phones into MagicBands. This newer technology worked well for me on my most recent trip.

    It was a pleasure chatting with you today, Darlene. All of your hard work planning will pay off once you're in sight of Cinderella Castle. I hope you have a magical vacation full of magical memories. Let's chat again soon; planDisney is always hEAR for you.

    Choose magic,

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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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