Family in front of Cinderella Castle
  • On Mar 20, 2021
    Logan from PA Asked

    How do I delete a person on my account when there’s a double?

    Hello Logan and welcome to planDisney!  We're so glad you stopped by with your question.

    Planning a practically perfect in every way trip to Walt Disney World Resort is so much fun!  And it's just so great that all our pixie-dusted plans can easily be stored, and seamlessly linking within My Disney Experience.

    It sure sounds like you've already gone ahead and created a My Disney Experience account and added some extra Mouseketeers to your Family & Friends list.  But don't worry if you've managed to duplicate a Mouseketeer because it's fairly straightforward to amend by following these pointers -

    - Using a desktop computer, sign in to your My Disney Experience account
    - In the drop-down menu, click My Family & Friends - this opens a new page showing your list of family & friends
    - Scroll to the Mouseketeer you wish to remove, and click Update - this opens a new small window 
    - In the top right of this window, you should see Remove from This List - click that
    - Another window opens, with a hint - Are you sure you want to remove this Mouseketeer?
    - Go ahead & click - Yes Remove if you're positively, absolutely sure!

    And now with just a little faith, trust, and pixie dust you should have cleaned up your Family & Friends List!

    If you should encounter any difficulties then it's always possible to speak with a knowledgeable Cast Member who can assist you further by calling the number for My Disney Experience & MagicBands contained within this handy Walt Disney World Resort Phone Directory.  

    Logan, I hope I've been able to offer a little additional insight for you today.  Please don't hesitate to pop back to planDisney if you should have any further enquires about visiting the magic and wonder of Walt Disney World Resort. 

    Have a great Disney day ~ Jane
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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