Family with Mickey and Minnie
  • On Feb 17, 2020
    Karen from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I want to delete some annual passes from my Disneyland app but there is no blue Delete Ticket link below the ticket Is there another way to disconnect tickets from my app?

    Hello Karen!  

    Welcome to the Disney Parks Moms Panel! Thanks for bringing us a question! 

    I used to have two additional Annual Passports linked to my Disneyland App as well. One was my husband’s and the other was my best friend’s. I found it was convenient to have them linked on my App because when we’re at the Disneyland Resort together, either one of us is able to make Disney FASTPASS selections for the entire group using Disney MaxPass. Plus, you need to add your entire party in the App in order to join the virtual queue for Star Wars: Rise of the Resistance together. But, when I’m at the parks without them I have to remove them from my party each time I want to make a selection in the App. This can be time-consuming. So I understand why you’d like to remove the additional Annual Passports from your Disneyland account. 

    I logged on to my account on the Disneyland Resort website and noticed that my friend’s Annual Passport had a “Remove This Pass” option and my husband’s did not. If this option is not showing for you, I recommend contacting Annual Passholder Services at (714) 781-PASS (714) 781-7277. A Cast Member there will be more than happy to assist you with removing those Annual Passports from your account!   

    Thanks for stopping by with your question and please come back to the Disney Parks Moms Panel with more! 

    Tiffanie
     
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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