• On Jun 12, 2021
    Lorna from Mayo Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, we have had to delay our holiday by another year due to our flights from Ireland being cancelled. I previously bought a Magicband to be delivered to our resort. What should I do now that the hotel reservation is cancelled? Where will the band go?

    Welcome back to planDisney, Lorna!

    Thank you for reaching out with another great question. I am sorry to hear that it will take you a bit longer than expected to visit Mickey, but delaying your holiday means you will get to enjoy experiences that are returning to The Most Magical Place on Earth, like fireworks shows, and join in the celebrations of the 50th anniversary of the Walt Disney World Resort!

    As a fellow international Guest, I have also had to cancel two different reservations due to travel restrictions, and one of them included MagicBand orders. I was able to get reimbursed for my purchase by calling +1 (800) 328-0327. Please have the canceled Disney Resort hotel confirmation number handy when you call, as well as the MagicBand order confirmation number sent to your e-mail at the time of purchase. Cast Members will be happy to look into the terms and conditions of your purchase to verify what can be done. They are available to take your call Monday through Friday from 9:00 AM to 5:00 PM Eastern Standard Time.

    I hope this information is helpful, Lorna! Come back to visit us if you have additional questions, and remember to check our Panel Extras as you plan your next Walt Disney World Resort holiday!

    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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