• On Oct 13, 2019
    Angela from MN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can you decline mousekeeping during online check-in? Or do I need to request that once we arrive?

    Hi Angela!

    Welcome back to the Disney Parks Moms Panel.

    Service Your Way is currently being offered at all the Walt Disney World Resort hotels in the Value and Moderate categories (this is not currently being offered at Deluxe Resorts and Deluxe Villa Resorts).  You can opt out of regular housekeeping, and will receive a Disney Gift Card for the value of $10.00 per night, excluding the last night (there is no option to include the last night, as the room has to be cleaned for the next guests).  So, if you are staying for 9 nights you would receive a Disney Gift Card for the value of $80.  During your stay you can still request more toiletries, and fresh towels, but your room will not be vacuumed daily, nor will your beds be made.  You may request fresh bedding, but you will have to change the sheets yourself.  Service Your Way can be requested at the Front Desk when you arrive at your Disney Resort hotel. 

    Please come back and visit us if you have any further questions.  We will be happy to help you plan your magical vacation to Walt Disney World Resort, and keep your eye on the Disney Parks Blog for all the latest official news and updates on any events that may be happening during your stay.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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