• On Mar 17, 2021
    Megan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    In December of 2019, we bought 2 day park hoppers that were valid for one year. We planned to use them for my daughter's birthday on April 24th, 2020. Are we still able to use them once the park opens?

    Hiya Megan! 

    Welcome to planDisney and thank you for bringing your question our way! 

    I’m so sorry to hear that, like so many other families, your Disneyland Resort vacation plans were interrupted. But, rest assured you’ll be able to take a magical vacation when the time is right for you. According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. When you’re ready to visit, simply go to a Main Entrance ticket booth and ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase. 

    Also, the Disneyland Resort announced expiration date extensions for wholly unused, non-promotional multi-day tickets that expire on January 12, 2021 or April 13, 2021. These tickets will now have the expiration date extended to December 16, 2021. 

    If you have additional questions, please reach out to Ticket Services at (714) 781-4636. A Cast Member there would be happy to answer any other questions you may have. 

    Thank you for stopping by planDisney! Please continue to bring us your questions in the future! 

    Tiffanie 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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