• On Jun 23, 2019
    Alyssa from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My debit card is lost how will I be able to pick up my tickets

    Hi Alyssa!

    I'm sure you must be so excited knowing you will be at Walt Disney World Resort tomorrow!

    I chatted with a Cast Member and he asked me to assure you Guest Relations has a way to work around this given your situation, so don't worry.

    In order to verify your tickets, he suggested that you bring your Photo ID and confirmation number. You might also want to bring a copy of your bank statement to confirm the charge.

    If you have any other questions or concerns, you can contact a Cast Member in Existing Tickets at (407) 566-4985.

    I hope you are able to get your debit card replaced soon! I'm sending pixie-dust your way!

    Thanks so much for sharing your question with the Disney Parks Moms Panel. Have a magical vacation!

thumbnail image for Kari

Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.