Beauty and the Beast Topiary at Epcot International Flower & Garden Festival
  • On Apr 3, 2023
    Amy from Essex Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Dear Plan Disney, My husband has a type 1 diabetes and we would like to obtain the DAS pass to support him while attending the parks. I have had conflicting information. One person said wait till you get to the park, one said or video call before we fly?

    Hi, Amy!  Thanks for bringing your question to planDisney!

    Whenever I visit Walt Disney World Resort with my son who is on the autism spectrum, we use Disability Access Service (DAS).  This is an accommodation meant for Guests who, due to a disability, cannot wait in a typical queue environment.  Recently, some changes were made to the DAS program, including the option to pre-register for DAS with a Disability Services Cast Member via a live video chat.  However, at this time, the video chat option is only available to Guests from the United States and Canada.

    While you will not have the option to pre-register your husband for DAS, you can certainly do so once you arrive at Walt Disney World Resort.  On the first theme park day of your trip, stop by the main entrance Guest Relations location as soon as you arrive at the park.  There you and your husband can talk to a Cast Member about his specific needs.  If the Cast Member determines that DAS would be a good fit for your husband, they can get him registered right then and there.  It's a quick and easy process.

    Amy, you've chosen a great time to visit Walt Disney World Resort!  There are lots of exciting things happening at The Most Magical Place on Earth this spring.  Be sure to visit EPCOT for the EPCOT International Flower & Garden Festival.  While you're at Magic Kingdom Park, you can experience the thrilling new attraction, TRON Lightcycle / Run Presented by Enterprise.  Also, you don't want to miss the returning fan-favorite nighttime spectacular, Happily Ever After.

    I'm sure you're going to have the most magical vacation ever!  If we can answer any additional questions for you, please don't hesitate to ask.  See ya real soon!

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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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