Mickey and Minnie Statues in Front of Fireworks
  • On Oct 4, 2022
    Faisal from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Dear Magical people, I hope this email finds you well. My family and I have left the US for good on Aug this year. We just wanted to cancel our annual pass to prevent recurrent payments. We cannot call the number as we are outside the US. Please help!

    Hey Howdy Hey Faisal and welcome to planDisney!

    Thank you so much for dropping by with your question about your situation with your Annual Pass. Let's see what we can come up with. 

    I am sorry to hear that you are wanting to cancel your Annual Pass and being outside of the country you have good reason too! Looking over the Terms and Conditions of Annual Passes, I am sorry to say that their purchases are non-refundable and non-transferable. 

    I know this is not the news you wanted to hear but you are more than welcome to call Disney to further discuss your situation. If you wanted to avoid the international call rate, you might want to start looking at the Disney website from your new home country which may have different contact numbers depending on your location. You can also send Disney an email to get the ball rolling and see if they have a specific number you might be able to call to further discuss your situation as well. 

    I am sorry, this may not be the news or help you were looking for but I wish you the best on your new move. Please feel free to drop by and let us know if you have any further questions, we would be happy to help. 

    Have a Magical Day, 

thumbnail image for Nick

Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

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