• On Dec 13, 2021
    Ana from Brasil Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Dear all, me and my family will be traveling to disney in january, so we were looking for a VIP tour. Today I tried calling the number suggested for this case and spent over an hour on hold to be assisted and hung up. Is there any other way to reach out?

    Olá Ana, tudo bem?

    Welcome to planDisney with an excellent question! It is always a pleasure to help a fellow Brazilian plan a Walt Disney World Resort vacation! January is just around the corner and I cannot wait for you to make pixie-dusted memories with your family at The Most Magical Place on Earth!

    Private tours are part of the Enchanting Extras Collection and they are an efficient and enjoyable way for groups of up to 10 Guests to explore the theme parks with their own knowledgeable guide. Some of the services include pre-arrival planning, visits to multiple parks in one or more days, and more! Besides classic Disney VIP Tours, remember to check out the 50th Anniversary Tour, available for a limited time during The World’s Most Magical Celebration in honor of the 50th anniversary of the Walt Disney World Resort.

    I am sorry to hear you had a hard time calling to book your VIP tour. At this time, advance reservations are required and can only be made by calling +1 (407) 560-4033. Due to heavier than normal call volumes and because you are calling from abroad, I suggest placing your call at exactly 7:00 A.M. Orlando time. You will be given the option to speak with a Cast Member in Portuguese and I highly recommend doing so because wait times are usually lower and chances are your call will be answered right away.

    I hope this information is helpful, Ana! Next time, be sure to stop by planDisney in Portuguese and we will be thrilled to continue to plan magical memories in your beautiful language!

    Saudações mágicas,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

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