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  • On Dec 3, 2022
    Bruna from Sao paulo Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Dear I bought 3 magic brand for my soon, husband and I. But I linked to two of them in my name Instead of my husband. How I can Linked to his name?

    Hello, hello there, Bruna! Welcome to planDisney, and thank you so much for stopping by with your question all the way from beautiful Brazil.

    As long as no one has used the MagicBands to enter the Theme Parks yet, you have nothing to worry about just yet. Since you accidentally linked two MagicBands to your account, all you need to do is open the My Disney Experience mobile app, click on the three lines at the bottom right corner of the screen, scroll down, and click on MagicBands and More. Once here, simply click on your name at the top of the screen, find the MagicBand you'd like to unlink from your account, and click on the Deactivate button.

    Bruna, now that your husband's MagicBand has been unlinked from your account, you'll have to link it to your husband's. To do this, simply stay on the MagicBand section of the app and make sure to select your husband's name this time. Now, click on the Link button and follow the instructions on the screen. You'll have the option to scan the QR code on the back, tap your MagicBand to your smartphone, or type the ID manually. I always type it in myself, but you're welcome to try any of the three options to see which one works best for you.

    I hope that you're able to get this done quickly, my friend! If you have any trouble trying to fix it, I suggest speaking to a friendly Cast Member at (11) 4700-2835 so they can help you. Please don't hesitate to reach back out to us if you have any other questions in English or in Portuguese, Bruna. We're always available and more than happy to help!

    Warm hugs,

    Ana Paula
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Meet the Panelist: Ana Paula, Mexico

¡Hola from Mexico City! I love to sing, hang out with my dogs, listen to Disney music, read, and watch Frozen on repeat. I am also an English teacher, and I love surprising my students with pixie dusted lessons and warm hugs whenever I can! I am thrilled and excited to share my knowledge about EPCOT and the rest of the Walt Disney World Resort–in English and Spanish–with you. ChEARS! Learn More About Ana Paula

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