Mom and child riding Seven Dwarfs Mine Train
  • On Mar 24, 2023
    April from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just deactivated my ticket by mistake how do I reactivate it?

    Hi April, 

    Welcome back to planDisney and thank you so much for asking us another question!

    I’ve often been guilty of a few “oops” moments when managing my profile at My Disney Experience, more than once! If I understand your question correctly, you’ve either deactivated your MagicBand or Card or you’ve assigned your Theme Park Ticket to another person. If you’re in the first situation, you should be able to reactivate your Way to Access the Magic quite easily by going back into the “My MagicBands and Cards” section of your My Disney Experience account, and then clicking on “reactivate” for the card or band you’d like to use. 

    If you’ve assigned your Theme Park ticket to another person, if the Ticket hasn’t been used, you should be able to reassign it to the proper person. Simply scroll to the “My Plans, Reservations and Tickets” section of your My Disney Experience account, click on the “Tickets and Memory Maker” tab and then see whether your Ticket can be switched back to the proper person. 

    If I’ve misunderstood your question and you’ve truly “deactivated” your ticket, that’s really an option that I didn’t think was possible! If that’s the case, or none of the tips I’ve given you help resolve your situation, your only option will be to contact Walt Disney World Resort either by phone or by using this handy email form. Be sure to have the confirmation number that you received when you purchased your tickets with you so that the Cast Member who will assist you will be able to find your information more quickly.

    I hope my answer helps you “untangle” your vacation plans! Please don’t hesitate to come back and see us if you have any other questions.

    Have a Magical Day, 

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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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