Hello Wayne, and welcome back to planDisney!
We're so happy that you've taken the time to drop back to us with another enquiry about your holiday to the magic of Walt Disney World Resort. And, as the current
UK-based Panelist, I'm so pleased to be the lucky one assisting you today.
Planning all the various elements of your jolly Disney holiday via
My Disney Experience on a desktop computer, or via the
My Disney Experience Mobile App on your smart device really can make the magic of your Walt Disney World Resort plans all fit seamlessly together - just like peas in a pod!
However, in my own personal experience, it can sometimes take a little while for the system to update with your newly inputted details or preferences. So, with this in mind, I do wonder whether this just might be why you're still seeing some previously deactivated plans when viewing your My Disney Experience account.
As I don't have access to your My Disney Experience account, it is of course tricky for me to understand exactly what's happening within your account. Therefore, I'm going to suggest that you speak in person with a knowledgeable Cast Member who will be able to take a closer look at your My Disney Experience account.
Friendly, and helpful Cast Members can be contacted via the UK freephone number for
Technical and Website Support contained within this handy
Walt Disney World Resort Phone Directory.And lastly, I thought that you may find these
Frequently Asked Questions - My Disney Experience to be a really useful planning resource to enable you to fully discover the
Power of Magic at Walt Disney World Resort. Wayne, I sincerely hope that I've fully understood your enquiry today. Please don't hesitate to pop back to
me here at planDisney if you should happen to have any follow-up questions that I may help you with.
Have a great Disney day ~
Jane