Multigen Fam at Stromalong Bay
  • On May 27, 2022
    Wayne from hertfordshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Have deactivated 1 magic band and pass but still on booking party

    Hello Wayne, and welcome back to planDisney!

    We're so happy that you've taken the time to drop back to us with another enquiry about your holiday to the magic of Walt Disney World Resort.  And, as the current UK-based Panelist, I'm so pleased to be the lucky one assisting you today.

    Planning all the various elements of your jolly Disney holiday via My Disney Experience on a desktop computer, or via the My Disney Experience Mobile App on your smart device really can make the magic of your Walt Disney World Resort plans all fit seamlessly together - just like peas in a pod! 

    However, in my own personal experience, it can sometimes take a little while for the system to update with your newly inputted details or preferences.  So, with this in mind, I do wonder whether this just might be why you're still seeing some previously deactivated plans when viewing your My Disney Experience account.

    As I don't have access to your My Disney Experience account, it is of course tricky for me to understand exactly what's happening within your account.  Therefore, I'm going to suggest that you speak in person with a knowledgeable Cast Member who will be able to take a closer look at your My Disney Experience account.

    Friendly, and helpful Cast Members can be contacted via the UK freephone number for Technical and Website Support contained within this handy Walt Disney World Resort Phone Directory.

    And lastly, I thought that you may find these Frequently Asked Questions - My Disney Experience to be a really useful planning resource to enable you to fully discover the Power of Magic at Walt Disney World Resort. 

    Wayne, I sincerely hope that I've fully understood your enquiry today.  Please don't hesitate to pop back to me here at planDisney if you should happen to have any follow-up questions that I may help you with.

    Have a great Disney day ~ Jane  
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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