Hello Kirsty,
Welcome to planDisney! It's so great to see you here today.
Oh my goodness, Kirsty, I'm so sorry to hear that you've perhaps inadvertently deactivated the magic of your My Disney Experience account. And, as the current
UK-based Panelist here at planDisney, I'm of course able to totally relate to the longer than usual telephone wait times to speak with Cast Members.
It's my own guess, that maybe Cast Members are at present busy assisting
Guests from the United Kingdom with their jolly holiday plans for 2023!On your behalf Kirsty, I've undertaken a little online research on deactivating, and then at a later date, reactivating one's Disney accounts. At this time, I'm able to share that to the best of my understanding
an account that has been deactivated for more than 14 days, cannot be reactivated. Therefore, I do wonder if creating a brand-new
My Disney Experience account might be a possible avenue for you to explore.
In the meantime, please do keep trying to connect over the phone with knowledgeable Cast Members. Cast Members truly are the very best folks with whom to speak as they can fully advise on any possible options that might be available concerning the reactivation of your
My Disney Experience account.
To connect with a tech-savvy Cast Member, please dial the UK freephone number contained within this super useful
Walt Disney Travel Company - Contact Us link. Alternatively, it's always perhaps to email Cast Members via
disneytraveluk@disneyonline.com, or indeed
submit a request via this handy online form. As Walt Disney famously said, "
We keep moving forward, opening new doors, and doing new things, because we're curious and curiosity keeps leading us down new paths." Kirsty, it's my sincere hope that your curiosity will keep you moving forward to the magic of Walt Disney World Resort!
Have a great Disney day ~ Jane