Mom And Daughter Hammock
  • On Jul 22, 2014
    Jamie from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We will be going on our 4th DCL cruise (2nd on the Wonder) in 2015. I would like to request the dining team we had last cruise but do not remember our servers' name. If I call DCL can they look it up and find the servers attached to my last cruise?

    Ahoy, Jamie!
    Congratulations on booking your fourth voyage with Disney Cruise Line - you're well on your way to Gold Castaway Club status!

    I'm so happy to hear you enjoyed your servers so much you'd like to make a special request to have them again. We've had wonderful experiences with our dining room service teams through the years. The personalized service always makes us feel like VIPs at every meal!

    If you can remember even the first names of your servers, and their home country, DCL can try their best to find out who they are and match them up with your current reservation. Unfortunately, they don't have access to dining information to look up your servers from past cruises. If you can't remember their names, did you possibly take pictures with them where you can see their name tags? (Can you tell I've done this before?) I couldn't remember our servers names from our first cruise, but was able to zoom in on some pictures and see their names and home country!

    Hopefully this helps, and you'll be able to find the names of the servers that made such a great impression on your last cruise! Whether or not you end up with your previous dining room team, you're sure to get awesome service when you sail with Disney Cruise Line! We've never had a bad experience - they're all excellent at what they do.

    Thanks for stopping by the Moms Panel with your question. Please let us know if you have more questions as you get ready to sail with Captain Mickey! - Diane W.
thumbnail image for Diane

Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.