Girl with sister and dad in front of Cinderelle Castle
  • On Apr 16, 2021
    Maria from IN Asked

    What days did I purchase park tickets

    Hi Maria,

    Welcome to planDisney!

    It sounds as if you purchased tickets and cannot find the confirmation information. At planDisney, we do not have specific access to your My Disney Experience account. I would advise you to double-check your email to look for a confirmation email. If you cannot locate any information, you will need to contact a Cast Member

    Once you access those ticket numbers, you will need to link them in My Disney Experience (if they are not already linked) and make Disney Park Pass system reservations. Also check the theme park availability calendar to see which parks have park pass availability for your stay.

    If you purchased tickets with the Park Hopper® Option, review the procedures for park hopping. Park hopping availability will depend on park availability during the dates of your visit. Be sure to download the My Disney Experience Mobile App to make sure you can receive notifications about park availability while you are visiting.

    Depending on the dates of your visit, it might be time for you to make advanced dining reservations. Dining reservations can currently be made 60-days prior to your trip. We always do advanced dining reservations at a few of our favorite restaurants. Cinderella's Royal Table and Be Our Guest Restaurant are two of our must-do dining locations.

    Maria, I do hope you get those tickets sorted out and linked in My Disney Experience. I am sending you just a little extra pixie dust for some ticket magic. Be sure to check our packing list before you leave! We are so excited to welcome you back to a world of magic!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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