Hi, Kate!
Welcome to
planDisney! Thank you for bringing us your
Disneyland Resort question. It sounds like you heard the magical news and can’t wait to explore the theme parks when they reopen this spring!
Generally, you can upgrade your existing unused theme park ticket to a ticket type of greater value by visiting a Disneyland Resort Main Entrance Ticket Booth since upgrades cannot typically be made online. However, due to the theme park closures, in-person upgrades aren’t an option right now and Guests need to make
advance online reservations to visit the parks.
Because of these unusual circumstances, you may need to
purchase a new ticket if the one you already have doesn’t allow theme park entry on the date you’d like to visit. You can always save your original ticket for another visit or upgrade it in person when you’re at the resort. I suggest that you check the
ticket calendars online to see the available dates for your 1-Day Value Ticket. If you have more questions or would like to explore other possible options, please reach out to a Cast Member by calling the ticket helpline at (714) 781-4636.
I hope this helps, Kate, and that your next visit to the Happiest Place on Earth is just around the pixie-dusted corner! Please feel free to write back with any other questions you may have.
Wishing you magic,
Courtney