Bonjour!
Welcome to planDisney, Sasha! Wow, you're at
Disneyland Paris today! I hope you are having a brilliant time. I just got home from my holiday at Disneyland Paris a couple of days ago, and I am already ready to go back! Have you checked out the Disney Music Hits Concert yet? If not, make sure to head to Videopolis in Discoveryland!
Let's get straight to your question,
dated tickets for Disneyland Paris can be cancelled up to 3 days before your arrival. As you have already arrived, the tickets cannot be cancelled for free and rebooked. I would suggest heading to the concierge in your Disney Hotel or visiting City Hall in
Disneyland Park to discuss your circumstances to see if there is anything in their terms and conditions to resolve your situation.
I hope you enjoy the rest of your trip, Sasha, and whether you visit Disneyland Park or Walt Disney Studios Park on Saturday or Sunday, I hope you have a magical time. If you have any further questions, please
reach out to me. I'd love to help!
See ya real soon
Matt