Hey there Gigi! Welcome to planDisney! I'm sorry to hear that you were unable to use a previously purchased
Park Hopper ticket.
I have FANTASTIC news for you! According to
eTicket Terms & Conditions, as long as your ticket remains wholly unused it can be applied towards the purchase of a new Theme Park admission ticket at the new current price as long as it is equal or greater value than the amount that was paid for the original ticket. This does not apply to special event tickets or tickets purchased from a third party. I would recommend giving the
Tickets help desk a call to initiate this transaction once you are ready to plan your visit. Also, admission to either park requires a
theme park reservation, so keep that in mind when you are in the planning stages again.
Once your park day arrives, be sure to check out the amazing, new
Avengers Campus. My family loves sitting down at Pym Test Kitchen to grab a mid-afternoon snack and watch to see which of the Earth's Mightiest Heroes show up across the way at Avengers Headquarters. Oh, and watch out for those Spider-Bots!
Thanks for stopping by planDisney! Be sure to visit us again with any other questions you may have!
Carrie