Family with disabled dad speaking with cast member
  • On Mar 21, 2022
    Tammy from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a 3 day password from a few years ago. How do I check the status of it?

    Hey there, Tammy!  Welcome to planDisney.

    It sounds like you might have an old ticket or pass in your hands.  Yay for found treasure!  There are a few ways you can check to see if it is still valid for admission.  Use the ID numbers on the ticket to link it to your My Disney Experience account.  When viewing your linked ticket under "Tickets and Passes" in the My Disney Experience mobile app, you should be able to view the valid use dates or expiration date.  If you are having trouble linking your ticket, give the Existing Tickets line a call at (407) 934-7639.  A helpful Cast Member will be able to look up your ticket information and let you know the status.  I know hold times have been long on the phone lines lately, so you may prefer to email  Another option would be to stop by a theme park ticket window or Guest Relations location or the Disney Ticket Center at Disney Springs to inquire about the status of your tickets.

    Although Walt Disney World Resort currently offers date-based tickets with a specific usage period, old unexpired tickets will continue to be honored for admission.  The value of a wholly unused but expired ticket can be applied to the purchase of a new ticket.

    At this time, all Guests ages 3 and up will need a Disney Park Pass reservation in addition to valid admission in order to visit a theme park.  Be sure to check the theme park availability calendar prior to making plans for your visit.  Now that we are in the midst of spring break season, some upcoming dates have limited reservation availability.

    Please stop by and see us again if you have any additional questions.  We are always happy to help.

    Anne Marie
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Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

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