toddlers with character
  • On May 24, 2021
    Amanda from NY Asked

    I have a 6-day pass. I made my park reservations with a day off in the middle. I was gifted complimentary 1-day park hoppers. I linked them to my account. On the day off, it will not let me make a reservation. How do I use both tickets on the same trip?

    Hi Amanda,

    Welcome to planDisney! 

    Planning a vacation to the Walt Disney World Resort brings lots of happiness in my family so I can imagine the excitement in your household! With valid theme park tickets linked in your My Disney Experience account, you should be able to make Disney Park Pass system reservations. My guess would be that there is no park pass reservation availability for the date you are trying to reserve. If you have not done so already, check the theme park pass reservation availability calendar.

    With multiple tickets linked to your account, the system will prioritize tickets so that when you scan into the parks tickets are pulled in a certain order. I typically stop by Guest Relations to make sure my tickets are prioritized in the order I would prefer. If you check the theme park reservation availability calendar and there are park pass reservations available yet you still cannot reserve a park, I suggest that you contact a Cast Member in Website support. You can also contact a Cast Member to inquire about prioritizing your tickets. They may be able to prioritize them over the phone prior to your arrival.

    As you continue to make plans, I hope you have made or are planning to make advanced dining reservations. We found dining reservations helpful on our most recent visit. While we enjoyed using Mobile Food & Beverage Ordering on a few mornings, our family prefers to take a break at table-service restaurants during our visit. Those breaks give us a chance to enjoy some air conditioning and to discuss our plans for the remainder of the day.

    Amanda, familiarize yourself with Mobile Dine Check-in and Disney MagicMobile service. Both of these tools were helpful to use on my visit last week. Sending you lots of pixie dusted patience as you prepare for an Incredible visit!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

Related Video

  • thumbnail image for Must-Dos at Disney Springs

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.