• On Jul 8, 2021
    Tara from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have a 5-day park pass registered with my account, but under another family member's name (now divorced). I would like to apply that to new park tickets. Is this possible?

    Welcome to planDisney, Tara!

    Thank you for stopping by with an excellent question about theme park tickets. It is a pleasure to assist you as you plan a visit to the Walt Disney World Resort!

    Depending on the terms and conditions at the time of purchase, you may apply the value of wholly unused tickets toward the purchase of a ticket for a future date. However, since the ticket you plan to use is under another Guest’s name, they will have to reassign the ticket to you before you can use it to purchase new park admission.

    The Guest will have to sign in to their Disney account, visit Tickets & Memory Maker, find the ticket and select Reassign Tickets. Tickets can also be reassigned via the My Disney Experience app. While using the app on their mobile device, the Guest will have to tap the three horizontal lines at the bottom of the screen, select Tickets and Passes, and the ticket they wish to reassign. For further assistance, please contact Existing Tickets at (407) 566-4985.

    I hope this information is helpful, Tara. Come back to visit us if you have additional questions and be sure to check our Panel Extras for more tips and advice!

    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

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