Hello, Jay! Welcome to
planDisney.
I'm so excited about your upcoming visit to the
Disneyland Resort! I understand you want to add the
Disney Genie+ service to your ticket. Since you have already purchased your
tickets, you cannot buy the Disney Genie+ service until the day of your visit.
After entering the Theme Parks, open your
Disneyland App. You should see an advertisement for the Genie+ service on the home page with a button that says "Purchase." If you don't see this, press the hamburger button (≡) on the bottom right-hand side of the screen. Then press the "Rides, Shows & Lightning Lane Entry" tile. This section in the app allows you to purchase the Disney Genie+ service and make your
Lightning Lane selections.
Jay, did you know that with a
Park Hopper Ticket, you can begin to cross over and switch between parks starting at 11:00 a.m.? At the same time, you can begin selecting Lightning Lanes for the other park. In the "Tip Board" section of the app, you should see your starting park at the top of the screen, and right below it will say "Change Park," press this to change to the other park.
Tip: Take advantage of the unlimited digital downloads of
Disney PhotoPass you get with the purchase of the Disney Genie+ service.
I hope you find this helpful, Jay. Feel free to visit us again if you have any other questions. I wish you the happiest visit to The Happiest Place on Earth!
Your Pal,
Alejandra