Rock 'n' Roller Coaster
  • On Nov 1, 2019
    Laura from CO Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Can a 6 day park hopper pass and a 4 day park hopper pass both be linked on the same My Disney Experience account for two different people?

    Hey, Laura! Your My Disney Experience account is a treasure trove full of information about your trip to Walt Disney World Resort. How many wonders can one account hold? Well, you've got reservations and tickets aplenty. You'll soon add FastPass+ galore. Looking around your account, you'd think it's the most fun My Disney Experience account under the sea. However, there is one thing you need to do - separate out those Disney Theme Park Tickets!

    You are welcome to add other guests to your My Disney Experience account within your My Family & Friends List, but you need to make sure their information (such as that ticket!) gets linked to their profile and not yours. If both Disney Theme Park Tickets remain linked to you, then you will have an issue entering the park on the first day of your trip. Say you enter first, which does utilize biometric information via fingertips. That ticket and the biometric information then gets associated with your account. If someone else tries to enter the park with a ticket that is also linked to your profile, the system is going to reject entrance because their information will not match that which has already been linked to your profile.

    What I recommend you do is to make a profile in your My Family & Friends List for the other person. If they have their own account already, then the system will give you the option to connect accounts via email. Now, look for the ticket that is meant for the other person in My Plans online or in Tickets and Passes in the My Disney Experience mobile app. You should see a button by the ticket's listing to Reassign Ticket. This will allow you to swap the ticket over to anyone else in your My Family & Friends List. If you have any issues with this swap, please give the Existing Tickets line a call soon so you can get them sorted. 

    Thanks so much for stopping by and please let us know if you have any other questions!

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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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