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  • On Mar 14, 2022
    Barbara from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    We have 3-day with max pass tickets that we were going to use on March 15, 2020. Covid closures happened just before our trip. Can we use the value of those tickets for new tickets?

    Hi Barbara, welcome to planDisney!

    I completely understand your situation. 2020 was a rough year for many Guests, and I also had to cancel my family's vacation to the Disneyland Resort due to COVID. But good news! The Disneyland Resort's team of health and safety experts has been constantly monitoring the conditions throughout the Disneyland Resort, and you can read all about the COVID-19 health and safety protocols.

    But back to your main question, the tickets you purchased in 2020 would be expired by now, but GREAT NEWS! Per Disney's eTicket Terms & Conditions, any wholly unused, expired Disneyland Resort theme park tickets (except for special event tickets or tickets purchased from a third party), can be applied towards the purchase of a new theme park ticket in equal or greater value to what was paid for the original ticket. So don't worry, you're covered! You can either visit the Disneyland Resort Main Entrance Ticket Booths or call the Disneyland Resort Ticket Line at 714-781-4636. The amazing Cast Members should be able to help you out!

    OH! And based on your planned arrival date, looks like you'll be arriving at the Disneyland Resort during the Disney California Adventure Food & Wine Festival which is currently taking place through April 26, 2022! This event is truly special, filled with yummy foods, interesting beverage concoctions, and super fun entertainment!

    If you have more questions, visit us again!

    See ya real soon!
    Jin
thumbnail image for Jin

Meet the Panelist: Jin, California

Hi all! I'm Jin, a Bay Area (Northern California) native, Disney super-fan, husband and father of two. My wife and I have been going nonstop with our Disney adventures for over 10 years. We became Disney Vacation Club Members back in 2014, with our only regret being that we didn't become Members sooner! I'll do my best to utilize every bit of Disney magic in me to help you plan your next Disney adventure. "See ya real soon!" Learn More About Jin

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