• On Aug 6, 2017
    Elisa from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We have 4-Day Florida Resident Tickets. We received the green exchange certificates. Can I redeem them for the tickets at a Disney hotel? We are staying at Art of Animation. Or can they only be exchanged at a park? Thanks!

    Hello Elisa!  Welcome to the Disney Parks Moms Panel.

    I received Green Exchange Certificates when I purchased my Walt Disney World Resort Annual Pass and later when I purchased Theme Park Tickets with a Special Offer for Canadian Residents.

    For both of those sets of Green Exchange Certificates, I had to visit a Ticket Window at one of the 4 Walt Disney World Theme Parks or at Guest Relations in Disney Springs. Be sure to have the required Photo Identification as proof of Florida Residency.

    Unfortunately, Walt Disney World Resort Hotels cannot process exchange certificates on-site.

    Once your Theme Park Tickets are linked through your My Disney Experience Account, you are able to book your FastPass+ Selections up to 60 days in advance of your stay at Disney's Art of Animation Resort even before you exchange your certificates.

    While at Disney's Art of Animation Resort, be sure to take advantage of the daily Animation Classes where a Cast Member will take you through the process of drawing your own Disney Character, the wonderful food and ambience at Landscape of Flavors and the fun activities and swimming at the Big Blue Pool.

    Have a Magical Vacation!

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Meet the Panelist: Todd, Ontario

Hello, I’m Todd – fun dad to two super kids, a beautiful princess and adventurous pirate, and husband to a loving wife. By day, I work as a storyteller and high school teacher, where I help others find their own stories through the magic of the Walt Disney World Resort!

Learn More About Todd

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