Ahoy there, Eric, and welcome to planDisney.
I'm sorry to hear that you will have to cancel your upcoming cruise. I definitely wish we were meeting under different circumstances, but I definitely understand how you feel. Over the past two years, my family has had to cancel or reschedule several sailings, and it never gets any easier to say "Bon Voyage" before we were told, "Welcome Aboard!"
You are correct that the standard
cancellation schedule stipulates that canceling before 120 days affords you a full refund. I say the "standard" cancellation schedule because for cruises departing through December 31, 2022, the cancellation policy has been amended temporarily to 60 days, but since your sailing isn't scheduled until February 2023, the standard schedule applies! The only other thing to note is if your stateroom is in a category with restrictions, as those rooms (along with Concierge accommodations) are typically non-refundable.
If you do end up having to cancel, that would mean your final date on which to do so would be Friday, October 28, 2022 - though hopefully, you'll know whether you'll have to cancel before that!
Now it's also important to know that
the only way to cancel your cruise is to contact a crew member by phone! Since this is the case, I would suggest calling one of three times: right when phone lines open at 8:00 a.m., at around 10:30 a.m. when the "first batch" of Guests have been helped, or just before the lines close each evening.
While you wait, perhaps you might consider rescheduling the cruise you had planned to another date instead of canceling? In most cases, you can apply the funds from the original cruise to another itinerary if you'd rather keep a cruise on your countdown!
Again, I wish we'd met under better circumstances, Eric, but thank you for your question. I hope you have a chance to reschedule, and that we'll SEA ya real soon. If you have any other questions as you figure out your best course, please let me know by dropping me another line here at planDisney!
I wish you fair winds, following seas, and short hold times!
Andrew