• On Jul 20, 2021
    Sarah from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have 1-day complimentary park hopper tickets that I won at a high school grad night fundraiser just prior to the pandemic. They just expired 7/18/21 and I haven’t been able to use them. Can I still use these tickets?

    Hello, Sarah!

    Welcome to planDisney, we are so happy to hear from you and of course, answer your question.

    As you may have already heard, during the recent closure, many Guests were unable to use their Theme Park Tickets. Once The Happiest Place on Earth reopened, Disney automatically extended many expiration dates. However, since your ticket was complimentary, no specific updates were given about extending the expiration date on complimentary tickets. Don’t worry just yet! With Faith, Trust, and a little bit of Pixie Dust, I’m sure we can figure it out together. You do have a couple of options to see if your complimentary tickets has been extended. The first option you have is to try and link your ticket to your Disney account using the Disneyland mobile app, to see if the expiration date changes there. If that doesn’t work, then I recommend you go ahead and give a Cast Member a call. They will be more than happy to further assist you with your specific tickets.

    Sarah, please keep in mind that wait times are a little longer than normal. As many Guests are so excited to finally have the chance to Return to a Land of Magic! Hakuna Matata…no worries, you’ll have answers to your question in no time, and hopefully soon, be on your way to the Disneyland Resort

    I hope this helps and thanks again for stopping by, Sarah. Remember to always believe in the magic!

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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