AA teens at Avengers Campus featuring Spiderman
  • On Dec 1, 2023
    Ryan from UT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    When I and my daughter try to change the shell to captain marvel on her spiderbot it keeps self destructing. What are we doing wrong?

    Hello Ryan!

    Welcome to planDisney! Sorry for the delay in responding but we have been busy as Santa's elves helping guests. I'm glad I can answer your question as my last quest in Disneyland Resort was to find a Spider-Bot Interactive Remote Control Bot from Avengers Campus for my son!

    To provide you with the answer from the true expert, I asked my son to help me answer your question! My son told me that you should first purposely self-destruct the Spider-Bot by pressing the corresponding button on the controller. It's the circular button right in the middle of the remote. Then, you should turn the Spider-bot off and then on via the switch on the bottom of the main body. You should be able to press the new Captain Marvel Spider-Bot Tactical Upgrade onto the Spider-Bot with no issue. Make sure you are aligning the 6 golden bolts to the holes in the main shell and pushing down firmly until you hear a click. If it continues to be an issue I would consider reaching out via email to Merchandise.Guest.Services@DisneyParks.com or call (877) 560-6477.

    I had an issue with the first Spider-Bot I purchased and since I was within 30 days of purchase and had a receipt I was able to get a new one mailed to me! They let us keep the old Spider-Bot which we now keep on display while the second is played with. I was nowhere near Disneyland Resort as I live on the East Coast and I loved how helpful they were with helping me fix my son's birthday present. 

    I hope this helps and if you have any more questions let me know directly as my son and I are ready to help! 

    Happy playing!

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Meet the Panelist: Nimmy, New York

Hey, it's Nimmy from New York! Just like my guy Jiminy Cricket I am your wisecracking and helpful guide to making the best decisions for your Disney vacation! My husband and I work very hard to journey to our favorite place on Earth, Walt Disney World Resort, as much as we can. We have traveled as just adults, with babies, kids, teenagers, and senior citizens. We have seen so many characters, eaten at amazing places, and consumed a ton of Dole Whips. So "give a little whistle" and let me be your guide! Learn More About Nimmy

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