Welcome to planDisney, Jesus! Thanks so much for stopping by with a question for us!
I'm sorry to hear that your daughter's school trip was disrupted! However, I can report that the
Disneyland Resort has announced expiration date extensions for a few different promotional theme park ticket types including Southern California Resident Tickets, Canada Resident Tickets and 2020 Military Salute Tickets. Please check the Disneyland Resort website for more information about the
new ticket expiration dates for these promotional ticket offers.
If her ticket type has not been extended, don't worry! According to
eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (with the exception of Special Event Tickets) may be applied towards the purchase of a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. When you’re ready to visit, simply go to a Main Entrance ticket booth and, ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase.
If you have any additional questions about your daughter's ticket, please reach out to Ticket Services at (714) 781-4636.
Thanks for stopping by planDisney! Please be sure to bring us more questions in the future!
Tiffanie