Hi there, Kaylea! Thanks for bringing your question to planDisney!
I hope you're having the best time ever on your
Walt Disney World Resort vacation! I'm sure that you're making lots of magical memories, and
Disney PhotoPass pictures are the perfect way to capture those moments to relive them for years to come. You'll find Disney PhotoPass photographers stationed all over Walt Disney World Resort, ready to snap that perfect picture for your family. Be sure to ask your photographers about any
Magic Shots they might be offering.
In addition to pictures taken by photographers, Disney PhotoPass service also offers ride photos from several attractions, including the popular family coaster,
Slinky Dog Dash. If you're wearing a
Disney band while riding an attraction with a photo opportunity, your ride photo should automatically show up in your
My Disney Experience account. If you are not wearing a Disney band, make sure that you sign into your
My Disney Experience mobile app, enable Bluetooth for the app, and keep your mobile device out of low power mode while onboard the attraction. This should allow your ride photos to link to your account.
In my experience, some attraction photos pop up in My Disney Experience shortly after riding. However, attraction photos can sometimes take a day or two before they appear in your account. Since you just took your spin around Andy's backyard on Slinky Dog Dash yesterday, I recommend waiting a day or two to see if your ride photo shows up in your account. If it is still missing after a couple of days, you can
report your missing photo online using this link. When filling out the online form to report your missing attraction photo, you'll need to provide your contact information along with the date, time, and location where the photo was taken. There is also a field on the form where you can provide some more details, such as the specific attraction and a description of the people in the photo, to help the Disney PhotoPass Cast Members locate your picture. You can even upload another image from that day to help the Cast Members know who to look for in the missing photo. Please note that the Cast Members can only help with locating photos taken within the past 45 days.
Kaylea, I hope that you can locate your Slinky Dog Dash photo and that it puts a smile on your face as you remember experiencing this attraction with your daughter. Enjoy the rest of your vacation!
Samantha