Girl in wheelchair with Cinderella
  • On Feb 21, 2021
    Paula from NC Asked

    My daughter has Potts Syndrome. Does that qualify her for the Disability Pass.

    Hi there, Paula! Welcome to the wonderful world of planDisney! We appreciate you taking the time to reach out and allow us to help you plan your visit to Walt Disney World Resort!

    As someone that also has Posterior Orthostatic Tachycardia Syndrome (POTs), I am happy to say that I may have some helpful tips and tricks of my own that will assist your daughter in making the most of her visit to Walt Disney World Resort! 

    The Disney Parks Disability Access Service Card is a service available to Guests with disabilities that are unable to wait in a conventional queue environment. Guests with the Disability Access Service will be able to receive a return time to attractions based on current wait times allowing them to wait in an area that is more suited to their individual needs. This accommodation is not given based on specific diagnoses but, instead on the individual Guest’s specific needs. Guests may request usage of the Disability Access Service at the Guest Relations main entrance locations of each park. Here, a helpful Cast Member will walk you through the registration process and work to identify whether this service is the best for your daughter’s needs. 

    I know walking long distances and standing for long periods of time can often aggravate POTs symptoms so another great option may be to rent a wheelchair or ECV for your daughter to use! Either of these devices may be rented at all four theme parks, both water parks, and Disney Springs on a first-come, first-serve basis. Rentals are available on a daily basis and equipment may not be removed from the rented location. If you feel as though your daughter may need one of these devices for the duration of your stay, you may also rent from an outside provider! The Disney Featured Provider, ScooterBug, is a private mobility rental company that is easy to book through and offers delivery to any Disney Resort hotel!

    I also highly recommend making sure your daughter remains adequately hydrated throughout your stay and that you plan specific rest points during your visits to the parks. This is very helpful in managing my own symptoms during my family’s visits!

    Best of luck continuing to plan for your visit to Walt Disney World Resort! Please let us know if we can answer any other questions for you!

    ~Wyatt
thumbnail image for Wyatt

Meet the Panelist: Wyatt, Colorado

Hello! I'm Wyatt and I'm so very excited to provide you with all the best tips and tricks for getting the very most out of your Disney World vacations! I'm married to a fellow Disney enthusiast and, while we don't have any human children yet, we are delighted to be pet parents. Professionally, I work in private practice as a mental health counselor. I'm also knowledgable regarding disability services and accessibility at Disney World due to my own history of chronic illness.  Learn More About Wyatt

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.