Hey there, Sandra. Welcome to planDisney. We're so glad you stopped by to share this question with us. It won't be long until your visit to the Disneyland Resort will be here and I'm delighted to help.
Hakuna matata, Sandra! I'm not the least bit worried about being able to locate your tickets and I'm happy to share some ideas of where to track these down. If your daughter purchased the tickets at the Disneyland site, then the tickets should be in her Disney account. The easiest way to find these is in the
Disneyland app.
In the Disneyland app, tap the "☰" to open the menu and then tap the "My Tickets and Passes" tile. Here you will find all tickets purchased under the account as well as the ticket ID number located below the barcode. To add the ticket to your app, tap on the "+" in the upper right corner, followed by "Link Tickets & Passes." From the next screen, you can manually enter the ticket ID number or use the "Camera" feature to scan the barcode. If this doesn't work and you aren't able to find the tickets in the app, I recommend reaching out to a friendly Cast Member at the
phone line for Tickets for additional assistance.
There are so many wonderful
events happening at the Disneyland Resort in 2024. It looks like your visit will happen while the Season of the Force and
Pixar Fest are taking place. I'm really excited about the Pixar-themed foods and marketplaces that will be available during the festival. Speaking of food, the
Foodie Guide for the Season of the Force was also just released on Disney Parks Blog. You better believe I've already started making a list of my must-eat intergalactic treats!
Sandra, I hope this is helpful and that you are able to locate your tickets and get them linked to your Disneyland app. Please come back to share any other questions that you might be curious about. Here's wishing you a magical visit to the Happiest Place on Earth!
Michelle