Mom And Daughter Sailing Ship Columbia; In costume as captain hook and Peter Pan
  • On Mar 20, 2024
    Sandra from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. My daughter ordered our Disneyland tickets online, and I am trying to find the ticket numbers so I can add them to my Disney app. I have the confirmation numbers, but she can't find the ticket numbers.

    Hey there, Sandra. Welcome to planDisney. We're so glad you stopped by to share this question with us. It won't be long until your visit to the Disneyland Resort will be here and I'm delighted to help.

    Hakuna matata, Sandra! I'm not the least bit worried about being able to locate your tickets and I'm happy to share some ideas of where to track these down. If your daughter purchased the tickets at the Disneyland site, then the tickets should be in her Disney account. The easiest way to find these is in the Disneyland app.

    In the Disneyland app, tap the "☰" to open the menu and then tap the "My Tickets and Passes" tile. Here you will find all tickets purchased under the account as well as the ticket ID number located below the barcode. To add the ticket to your app, tap on the "+" in the upper right corner, followed by "Link Tickets & Passes." From the next screen, you can manually enter the ticket ID number or use the "Camera" feature to scan the barcode. If this doesn't work and you aren't able to find the tickets in the app, I recommend reaching out to a friendly Cast Member at the phone line for Tickets for additional assistance.

    There are so many wonderful events happening at the Disneyland Resort in 2024. It looks like your visit will happen while the Season of the Force and Pixar Fest are taking place. I'm really excited about the Pixar-themed foods and marketplaces that will be available during the festival. Speaking of food, the Foodie Guide for the Season of the Force was also just released on Disney Parks Blog. You better believe I've already started making a list of my must-eat intergalactic treats!

    Sandra, I hope this is helpful and that you are able to locate your tickets and get them linked to your Disneyland app. Please come back to share any other questions that you might be curious about. Here's wishing you a magical visit to the Happiest Place on Earth!

thumbnail image for Michelle

Meet the Panelist: Michelle, Oregon

Hey everyone! I'm Michelle, a Disney loving adult from the Pacific Northwest. I'm a wife and dog mom who loves to travel. Whether I'm adventuring solo, teaming up with my pals and family or making sure my husband is getting the most of his visit with accessibility; I'm here to answer your questions and share that magical feeling you'll get when visiting the Disneyland Resort. Learn More About Michelle

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.