Asian Family; Multigenerational
  • On Nov 30, 2023
    Jackie from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My daughter, myself & grandson were supposed to go to Disneyland on the 8th. She unexpectedly moved back to Chicago. Are my tickets are refundable and if not, can I get the other adult ticket put in my name so I have 2 tix available for me

    Hey there, hi there, Jackie! Welcome to planDisney and thanks so much for dropping by with your ticket question.

    Oh boy! I am sorry to hear that there was an unexpected move that has changed your plans for your upcoming visit with your daughter. The unfortunate news is that according to eTicket Terms & Conditions, tickets are nonrefundable. However, the good news is that you will be able to use that ticket for yourself or anyone else as long as it is wholly unused. If you are the one who purchased these tickets on your Disney account, you would be able to change the name if you wish. You would need to call into Ticket Services or chat through the Disneyland app to make that change.

    I hope you are still able to make your visit that you have planned. It is such a magical time to visit and experience the holidays at Disneyland Resort. From the entertainment and decor to the delicious limited-time treats and attraction overlays, there just is so much to experience! The holiday treats are always at the top of my list and I love that you can mobile order from participating locations, like Jolly Holiday Bakery Cafe, before the park is even open to secure your treats and easily pick them up at your selected time during the day.

    Jackie, thanks again for stopping by. Please come back and see us again if you have any other questions!

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Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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