Hello Miriam, and welcome to
planDisney! Thanks for stopping by with your question.
Your family is just
a couple days away from experiencing the magic of the
Happiest Place on Earth – time to get excited! I also understand how stressful this time can be as you prepare for a comfortable visit for your daughter, too. Not to worry, your planDisney pals are here to help!
It sounds like your daughter may benefit from
Disability Access Service (DAS), which is designed to accommodate Guests who aren’t able to wait in a conventional queue due to a disability. Did you know that you can register for DAS ahead of your visit? The Disneyland Resort is now making it easier for Guests to register for DAS ahead of time with
DAS Advance. This new DAS system will allow you to
pre-register online with a live video chat as early as 30 days in advance of your visit, and no less than two days before. So, hopefully you can set this up soon! When speaking with a Cast Member, you shouldn’t need to provide documentation, but you should be prepared to explain your daughter’s situation and why she may benefit from DAS.
During your registration chat, you’ll have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your Disney day.
If you aren’t able to register for DAS before your visit, you can also register at the Disneyland Resort upon arrival at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or any Guest Information location.
Also,
here's a helpful page offering plenty of resources and information to help you plan your visit, Miriam! It covers everything you’ll need to know, including where to find companion restrooms and break areas throughout the theme parks.
If you have any additional questions before your trip, you can also
call Disability Services, or send an email to disability.services@disneyland.com.
Wishing you a pixie-dusted visit filled with magic and memories!
Kristin