AA; Mom planning on computer
  • On Mar 13, 2026
    Diana from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My daughter made the resort reservation. I didn't have an account at the time & just created one. Now she says I'm not linked in the reservation because I didn't create my account through an invitation from her. How do I fix that?

    Welcome to planDisney, Diana!

    There's nothing like a mother-daughter trip to Walt Disney World. It's so special!

    To get you both linked together in your My Disney Experience accounts, take a look at the directions for how to add Family & Friends in your own account. Once your new account has connected to your daughter's account, she'll be able to add you to the resort reservation she created. Your name may already be in that reservation, but it's possible that it's not the real you--not the account you've created. You can tell by the checking the profile character you chose for your account. If your daughter sees a blue Mickey profile for you in the resort reservation instead of your chosen character, it's not linked to you.

    When I have issues with guests in my Family & Friends List not appearing properly in my resort reservations, I give the brilliant Cast Members at the Help Center a call. They can see your reservation, remove the imposter account, then have you added to that reservation using your real account. Because your daughter made the reservation, I'd have her call to do just that. Easy peasy!

    Once you are properly on the reservation, you'll be able to share all of your magical plans which, of course, include all of the conveniences accessible in your My Disney Experience app. Want to unlock your resort room door without searching for where you tucked the key? The app can do that for you. Heading to the bus stop and wonder if you have time to stop at the resort shop first? Live bus arrival times are there as well. Have a hankering for a snack after dinner? Mobile Food & Beverage Ordering can get your items ready for pickup in a jiffy. 

    Diana, as you put all of the finishing pixie-dusted touches on your plans, be sure to send additional questions our way. We love to help!

    Andrea H
thumbnail image for Andrea

Meet the Panelist: Andrea, Pennsylvania

I am a high school English teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, new fantastic Walt Disney World restaurant, or a hidden gem onboard a Disney ship. I'm a micro-planner who enjoys helping others create their own magic! Learn More About Andrea

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.