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  • On Mar 27, 2023
    Beth from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My daughter has limited mobility in one leg. I'm not sure we need DAS for her, but she may need additional time getting on and off of rides (Haunted Mansion, Peter Pan, etc). Do I just tell cast members at each ride?

    Hi, Beth!  Thanks for bringing your question to planDisney!

    One of the reasons why I love Walt Disney World Resort so much is that they always go above and beyond to make the magic accessible to everyone.  Whether I'm visiting the theme parks with my son who is on the autism spectrum or with some of my extended family members who have limited mobility, the Cast Members always help to make sure that their needs are met.

    Since each individual has their own unique needs, I would recommend that you reach out to a Disability Services Cast Member to discuss your daughter's specific situation.  They will be able to tell you what type of accommodations would best help her to enjoy the theme parks.  Their contact information can be found on this Disability Services webpage.  You can also feel free to discuss your daughter's needs with a Guest Relations Cast Member when you arrive at one of the theme parks.

    A few years ago, we took a multi-generational family trip to Walt Disney World Resort.  Three people in our extended family have limited mobility and cannot walk long distances.  My family members with mobility disabilities did not use Disability Access Service (DAS) since that accommodation is intended more for Guests whose disabilities make it difficult for them to tolerate traditional queue environments.  Instead, these members of our party rented Electric Conveyance Vehicles (ECVs) to help them get around the expansive Walt Disney World Resort property.  

    ECVs and wheelchairs are available to rent at the Walt Disney World theme parks, water parks, and Disney Springs.  Of course, strollers are also available to rent if your daughter happens to still be of that age.  If you'd like to have one of these mobility devices available for your daughter at your Disney Resorts Collection Hotel as well as in the parks, you may want to look into renting from a Disney Featured Provider.  Their contact information can be found on the rental pages that are linked in this answer.

    If you ever have questions or concerns about your daughter accessing a particular attraction during your visit, just talk to the Cast Members at the attraction's entrance and they will be able to advise you.  I know that my mother-in-law was worried about accessing attractions that stay in motion while boarding like those that you mentioned in your question.  We would simply mention her mobility needs to the Cast Members loading the ride vehicles, and they were happy to slow the ride down, or even stop it completely for her to enter and exit the vehicle.  

    If we can answer any other questions for you as you prepare for your trip, please don't hesitate to ask.  Wishing you and your daughter the most magical vacation ever!

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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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