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  • On Nov 3, 2022
    Alejandro from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Our daughter is immune compromised and will be attending your park for the first time. Is there anything that can be done to limit her exposure to other people so she can enjoy the park?

    Greetings, Alejandro, and welcome to planDisney!

    I’m so excited for you to experience the Holidays at the Disneyland Resort in just a few short days! To help you prepare, I recommend first checking out the latest Resort information, which is regularly updated here. For example, it’s strongly recommended that Guests wear face coverings when indoors and in enclosed transportation. However, it’s not currently required. Since so many areas of the Disneyland Resort are outdoors, the main times your daughter would be exposed to others would be in shops, restaurants, and attraction queues. In addition to wearing a face covering, you may also want to ask if your daughter may qualify for Disability Access Service, or DAS. This helpful service was designed to help Guests who aren’t able to wait in a traditional standby queue. So, they’re issued a return time for the attraction instead, which will allow them a shorter wait in the queue before experiencing the attraction.

    To check on this, you have two options. First, you can set up an online video chat to pre-register for DAS with DAS Advance. This option is only available within at least 30 days of your arrival, and no less than two days. So, you could still make this work in the next day or two! Otherwise, you can also ask about registering for DAS upon arrival in the parks, either at City Hall (in Disneyland Park), Chamber of Commerce (in Disney California Adventure Park), or at any Guest Information location. During your registration chat, you’ll have the chance to book up to 2 one-hour return windows for select experiences, subject to availability. This is in addition to the regular DAS benefit of making return-time selections throughout your day. 

    Another tool that may be helpful for your family is Disney Genie+ service, which also allows Guests to avoid waiting in the traditional standby queue by scheduling attraction times in advance by using the Disneyland app. You can add Genie+ to your theme park ticket during your ticket transaction on Disneyland.com, or you can add it on a daily basis on the Disneyland app as soon as you enter either of the theme parks. While DAS is a free service, Genie+ does have a cost per Guest. However, DAS and Genie+ can be used together, which will help your family make the most of your day, and limit your daughter's exposure in queues. 

    I hope this information helps you prepare for your visit, Alejandro! Don't forget to pick up a "1st Visit!" button for your daughter at City Hall or Chamber of Commerce!

    See ya’ real soon,
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Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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