Guardians of the Galaxy at Night
  • On Sep 1, 2022
    Benni from LA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My daughter and I are headed to Walt Disney World Oct1 this year. My daughter has disabilities and a service dog. How do we get an appointment for the DAS pass?

    Hiya Benni - welcome to planDisney!

    It's so exciting that you'll be experiencing all the magic of the Walt Disney World 50th Anniversary Celebration later this month - get ready to make some truly magical memories!

    Walt Disney World's Disability Access Service (DAS) is designed to assist Guests who may have difficulty utilizing the traditional standby queues at attractions. I see that you'll be arriving within the next 30 days, which means that you should be eligible to complete online pre-registration via video chat with a Cast Member. As part of that process, if a Guest is approved for DAS you will be assisted in booking up to two DAS Advance selections for each day of your trip. These will be one-hour windows where you can access the selected attraction or experience via the Lightning Lane entrance! These DAS Advance selections are a benefit of online pre-registration, but only when it is completed at least two days prior to your arrival.

    If you are not able or prefer not to pre-register online, you are welcome to speak to a Cast Member at a Guest Relations location within a Theme Park upon your arrival at Walt Disney World Resort to discuss DAS eligibility and get registered.

    Once registered (online or in person), a DAS-registered Guest uses the My Disney Experience Mobile App to select an attraction they would like to experience. Up to five additional Guests can be included, and a return time will be provided that is roughly the same as the current wait time for the attraction's standby line. Instead of waiting in the standby line, DAS allows the Guest and their party to spend that wait however they are most comfortable - once your return time rolls around, you'll access the attraction using the Lightning Lane entrance! Once one return time has been used, the DAS-registered Guest can select a new return time for another attraction or experience, and can continue doing so throughout the day.

    Service Animals are welcome in most areas of Walt Disney World Resort. You can view a list of areas and attractions where service animals are not permitted (e.g., high-speed attractions), and where relief areas are located here. You can contact Disability Services at 407-560-2547 or via email with any additional questions to ensure your crew has a magical experience!

    I hope this information is helpful as you continue planning - please let us know if additional questions pop up!

    Ryan J.
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Meet the Panelist: Ryan, Ohio

Hi, everyone! I’m Ryan from Ohio and am so happy that you’re here! By day (and most nights and weekends), I'm a business professor mentoring the next generation of leaders. In my free time I love outdoor activities and traveling with my family and friends, scarfing down ice cream, and, of course, all things Disney! I can’t wait to help your crew plan a magical Walt Disney World Resort vacation! Learn More About Ryan

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