• On Jun 10, 2019
    Trudy from OH Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My daughter and her family’s account are linked to mine but it is not sharing photos on both. When I try to link my magic band number to her account it says it is already linked. Plans were on both but not photos. How do I do that?

    Hi Trudy! Welcome back to the Disney Parks Moms Panel!

    I bet you are having the BEST time with your family at the Walt Disney World Resort right now! I went on a trip with my parents and my children a couple of years ago and we made really special memories together. We had our My Disney Experience accounts linked and it was super easy to share plans and PhotoPass photos that way. We came home with hundreds of photos and we still look back on them often!

    When logged into your My Disney Experience account, click "My Family & Friends" from the My Disney Experience drop-down menu. You should see all of the accounts that you are linked with. If you select "Update" next to your daughter's name, a box will appear that shows your sharing preferences with that person and it includes a spot for Disney PhotoPass Photos. Make sure the box next to that is filled, because that means that you are sharing PhotoPass photos with your daughter.

    If the box is checked, but you are still having trouble with sharing photos, either call (407) 560-4300 for technical support or visit a Disney PhotoPass Center or Guest Relations in the theme parks. Cast Members at these locations should be able to help get everything all straightened out for you!

    I hope this helps and you are sharing all of your magical photos soon, Trudy! Please let us know if you have any other questions.

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Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

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