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  • On Mar 27, 2022
    Alyssa from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My daughter has a disability. How can I contact someone regarding not having to wait in line as long?

    Hey there, Alyssa! Thanks for bringing your question to us at planDisney. I am pleased to help you learn more about Disability Access Service (DAS) at Disneyland Resort

    I love so many things about Disneyland Resort, including the effort and care that goes into making the vacation experience special and inclusive for every Guest. The DAS program is designed for Guests like your daughter who have difficulty waiting in line for extended periods of time. Though it doesn’t provide immediate access to attractions, you are able to schedule return times which will reduce your time spent in queues significantly.

    Through the DAS Advance feature, you can request a video chat 2-30 days in advance of your arrival. Your daughter needs to be present for the chat. If you are deemed eligible for DAS, you can even pre-select two attractions per day of your visit. (You can also request DAS once you arrive at the parks, but I highly recommend using DAS Advance to get things set up before your arrival!)

    I love that you can reserve your DAS return times now through the Disneyland mobile app! This makes it very convenient to manage your day. (Tip – bring a mobile charger with you, as you’ll be using the app quite a bit throughout the day!)

    Another tip, from a friend who recently did this - you can use Disney Genie+ paired with DAS, which will increase the number of attractions you can experience in a day. Genie+ gives you the ability to use Lightning Lanes for major attractions, which are faster queues, reducing your wait times. For instance, you could make certain selections through DAS and others through Genie+, doubling your cosmic power to experience attractions in a single day.

    Alyssa, I hope this information is helpful to you, and I wish you and your daughter a most magical experience at the Happiest Place on Earth!

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Meet the Panelist: Kamini, California

Greetings from the Golden State! Like Elastigirl, I am a committed wife and mom, resourceful, passionate, and will stretch to any length for my loved ones! Two of my favorite places to spend time with my family are Disneyland Resort, and Aulani, A Disney Resort & Spa. Being there is a treat for all the senses - the amazing sights, sounds, aromas, and flavors make us smile from ear to ear. I have decades of magical Disney moments woven into my heart, and I can't wait to share the magic with you! Learn More About Kamini

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