• On Mar 8, 2020
    Suzie from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Daughter broke her leg and our trip is 3 weeks away? Please help with ideas in making it easier for the fam

    Hi Suzie,

    Welcome back to the Disney Parks Moms Panel. I'm sorry your question is prompted by an unfortunate injury, but I'm happy to be able to help.

    I just recovered from breaks in both limbs suffered a few weeks before a Walt Disney World vacation, so my tips are from recent experience. There are a few things you can do to make the visit a bit easier for your daughter and on all of you.

    First, I would call Walt Disney World reservations at (407) 939-1936 and request a room with an accessible bathroom. Even if your daughter can stand (I could not), an easy-to-step-into shower and grab bars will make things more comfortable for her. An accessible room also will give you more space for any mobility equipment she may need.

    Which brings me to suggestion #2: I recommend renting an electric scooter (called an ECV) for your stay. I couldn't use crutches or a knee scooter, but even if I had, I think it would have been exhausting to propel myself around the parks. And my husband would tell you that pushing someone in a wheelchair also gets tiring really quickly. 

    I rented from ScooterBug, the Disney Featured Provider. There are a number of other third-party vendors that offer the service. The main difference is that you do not need to be present to accept delivery with ScooterBug; they can simply deliver to Bell Services for you.

    A scooter made it so easy for me to roll around the theme parks and Disney Springs. And it's easy to board the Disney buses and the Skyliner with an ECV. Cast members are very helpful. 

    In the parks, make sure you look for wheelchair/ECV entrances for rides and attractions. On a visit last month, after I had started walking again with a cane, I pushed myself a little too far by walking through the entire queue for Under the Sea -- Journey of the Little Mermaid only to realize that there was an ECV/wheelchair entrance that would have saved me hundreds of steps.

    You can find more information about access to rides and attractions for guests with mobility issues here

    My final recommendation is to consider slowing your pace a bit for this vacation. Even if your daughter is able to zip along beside you on an ECV, she is only a few weeks into her healing and may need a little more rest than usual. But that's not a bad thing. A slightly more leisurely pace will give your whole family more time to savor the moments.

    I hope this is helpful, Suzie. Please let us know if you have any more questions as your vacation nears. Enjoy!

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Meet the Panelist: Wilma, Florida

We live 90 miles from Walt Disney World and have visited frequently for 20 years. Disney is the place our family can relax together, try new things (especially interesting food) and have conversations, no matter what park we visit or where we stay.
Learn More About Wilma

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